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New Voice
Jul 15, 2024 9:12 AM UTC
Question

x-docusign-signature headers not included in the eventnotification webhook request

Im using envelope level connect keys and setting the includeHMAC to true in the eventNotification object of the envelope.

This works and the x-docusign-signature headers are being sent as part of the call. We are using this with a client and initially the x-docusign-signature headers were coming through. But the x-docusign-signature headers are no longer present. Ive checked with our client and the connect key still exists for that account.

Is there any reason or a configuration setting that would stop the headers coming through?

1 reply

Newcomer
Aug 30, 2025 2:50 PM UTC

I have run into the same problem.

  • Connect Keys are configured
  • my `eventNotification` object includes `”includeHMAC”: “true”` flag
  • I am using https://webhook.site to receive webhooks

Webhooks are coming as expected, on the URL specified in `eventNotification`, but no matter what I do, the HMAC signature headers are absent.

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