OAuth error no consent

Question

Jumping in late, but trying to change to OAuth for authentication.

Created a new app, but not seeing where to consent. (OAuth error no consent)

Tried following instructions here:https://www.docusign.com/blog/developers/oauth-jwt-granting-consent

for admin consent. Points to send support email at go-live if missing admin piece.

Tried emailing support, got a not monitored email. Tried logging into support, but always get error email / password.

Can’t figure out how to get a call back, we do have live integrations in place.

Michael.Rave · Answer

​@jrmcgarryAre you talking about the demo or the production environment? Are you an DocusignAdministrator and Docusign Organisation Admin?In production your account must include the Access Management with SSO, which needs to be licensed. Regardless of the environment you must set up organisational management to configure Admin consent.If you have a Docusign production account, you should be able to open a support case and request a callback.

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