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Newcomer
Nov 6, 2024 3:23 PM UTC
Question

MaxLength Limit for Email Address

We are using the docusign API to create an envelope. Our system uses a 254 character maximum for email length (per the limit specifeid by the IETF). We are receving ther following exception from the CreateEnvelope function of the docusign API: “Cannot set column ‘Email’. The value violates the MaxLength limit of this column.” 

Is there anyway to increase the MaxLength limit for email address?

1 reply

Nov 8, 2024 12:54 AM UTC

Hi,

The schema for the email is restricted to 100 characters.

The recipient's email address. The system sends notifications about the documents to sign to this address. Maximum length: 100 characters.

https://developers.docusign.com/docs/esign-rest-api/reference/envelopes/enveloperecipients/create/

There isn’t a way to increase that via configuration

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