ISV Embed Developer Account error

Question

Hello,

After creating the integration in the demo environment, I am unable to deploy the API to the production environment. It tells me that I don’t have the necessary permissions, but this shouldn’t be possible, since I have all the permissions for Esignature and the organization, and I’ve also been granted developer admin access.

The integration is already configured, and we also have a Docusign partner.

We urgently need to deploy the API; what could be the problem?

Thank you for your help.

troy.w · Answer

Hi,If you have a production account, please create a support case for Docusign to assist you:https://support.docusign.com/s/articles/How-Do-I-Open-a-Case-in-the-DocuSign-Support-Center

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