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Is this email address legit: legalprocess@docusign.com

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We received an email from the above address and our inquiring if this is a legitimate email address, since it states that a grand jury subpoena has been requested. Hoping you can determine if it’s a scam or if we will need to respond to the email.

Thank you.

R

Rafay.KhanAnswer

Docusign Alumni

Hello,

The email address provided is valid and associated with the DocuSign domain. If you have any questions, please open a case with DocuSign Support and we can further assist you on your questions.

Best,

Dev/API Team

M

mr1

Digital Leader

@allyq

Docusign uses “@net” for their email, so just based on that I’d say this is a scam.

Is it an email or is it a notice from DocuSign that you have a document to sign? Can you see the message in your DocuSIgn account?

Here is some info from DocuSIgn re: scams and how to report them

https://www.docusign.com/trust/security/incident-reporting

good luck

mr1

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MR1

A

allyq

Author

New Voice

It’s an email, not a notice to sign.

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mr1

Digital Leader

@allyq :

I don’t think DocuSign would be sending you a subpoena - while subpoenas can be emailed, I’d think they would come from a court.

good luck

mr1

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MR1

R

Rafay.KhanAnswer

Docusign Alumni

Hello,

The email address provided is valid and associated with the DocuSign domain. If you have any questions, please open a case with DocuSign Support and we can further assist you on your questions.

Best,

Dev/API Team

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A

Alejandro.Ramos

Docusign Employee

Hi @allyq,

I hope you are doing well.

I would like to confirm if the suggested solution answers your question?

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Alejandro R. | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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