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SanalVenu
Active Voice
Active Voice
Nov 3, 2025 6:04 AM UTC
Question

i am gettting an error when using Visual Studio COde :

Request Failed: 400 {"error":{"message":"Model is not supported for this request.","code":"model_not_supported","param":"model","type":"invalid_request_error"}}

1 reply

Leandro.Reis
Docusign Employee
Docusign Employee
Nov 4, 2025 3:44 PM UTC

Hi ​@SanalVenu,

I hope this message finds you well.

I’ve never come across this specific error message before. Could you please provide more details about when you’re encountering it? For example, which endpoint are you trying to call when you receive this response?

I recommend opening a case with our Support team so we can gather more detailed information about the incident, such as the Integration Key being used. With that information, we’ll be able to investigate the issue in more depth and provide appropriate guidance.

Kind regards,
Leandro Reis
Developer Support | Docusign

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Leandro Reis | Developer Support at Docusign