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Active Voice
Jul 31, 2024 9:56 AM UTC
Solved

HOW TO FIX 'UNSPECIFIED_ERROR' DURING TABS CREATION?

Hii I'm trying to recreate template including tabs. I'm receiving such error for some attempts: {"errorCode":"UNSPECIFIED_ERROR","message":"Could not put blob in BlobBaseModule.Put"}

I'm using:

 https://developers.docusign.com/docs/esign-rest-api/reference/templates/templaterecipienttabs/create/

endpoint.

This behaviour is random. How to fix this?

Ivan.Dinkov
Docusign Employee
Aug 1, 2024 11:00 AM UTC

Hi @Vas it is very hard to say what went wrong without examining the API logs. finding the root cause would require API logs that contain PII data. Please open support case by visiting the Support Center
Thank you

Ivan D

1 reply

Ivan.Dinkov
Docusign Employee
Docusign Employee
Aug 1, 2024 11:00 AM UTC

Hi @Vas it is very hard to say what went wrong without examining the API logs. finding the root cause would require API logs that contain PII data. Please open support case by visiting the Support Center
Thank you

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Ivan D