How to create a user with status "Active" in Docusign eSignature?

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We have org admin permissions but we are unable to create user with status as ‘Active’ using this POST request https://demo.docusign.net/restapi/v2.1/accounts/{accountId}/users

JohnSantos

Guru

@2026devsy

What are your settings on your Domain configuration?

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2026devsy

Author

Newcomer

Hi @JohnSantos these are our settings. Should anything be changed?

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