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1 reply

Digital Collaborator
Aug 9, 2025 3:22 AM UTC
Hello Rukku,
 
Thank you for contacting our Docusign Community.

We appreciate your interest in our Remote Online Notary feature. 


Your payload should include the Notary in the recipients list like this:

"notaries": [
    {
      "name": "Notary",
      "email": "",
      "roleName": "",
      "note": "",
      "notaryNote": "",
      "routingOrder": 2,
      "status": "created",
      "templateAccessCodeRequired": null,
      "deliveryMethod": "email",
      "consentDetailsList": null,
      "notaryType": "remote",
      "notarySourceType": "thirdparty",
      "notaryThirdPartyPartner": "OneNotary",
      "recipientId": "17652457",
      "recipientSignatureProviders": [
        {
          "signatureProviderName": "ds_authority_idv"
        }
      ]
    }
  ],
  "signers": [
    {
      "name": "",
      "email": "",
      "roleName": "",
      "note": "",
      "notaryNote": "",
      "routingOrder": 2,
      "status": "created",
      "notaryId": "17652457",
      "templateAccessCodeRequired": null,
      "deliveryMethod": "email",
      "recipientId": "24243615",
      "signingGroupId": "",
      "clientUserId": 1754708821406
    }
  ],

Additionally, your account should have the feature Remote Online Notary enabled. You can follow this guide using our Web App to confirm your account has access to the feature:

Add Remote Online Notary to your envelope

We hope this helps. 

 
Best regards,
 
Adrian | Docusign Developer Support
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