Error "the redirect URI is not registered properly with DocuSign" while trying to integrate DocuSign

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I’ve tried these steps https://support.docusign.com/en/articles/Redirect-URI-not-registered but still no getting the error message.

The redirect URI that is not working is going to a hosted FileMaker Server WebDirect file. Anyone with experience with that? Thanks!

R

rob.koehler

Docusign Employee

Hi Joseph,

Odd as this is typically an easy fix. I’d suggest opening a support ticket through our dev site, https://developers.docusign.com/support. This way you’re not sharing your client id or any other information in a public forum and will allow us to take a closer look. As long as your redirect in your url matches exactly what is in the client id setup, it should work just fine.

Best regards,

Rob

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J

JoePatterson

Author

Newcomer

Thanks Rob,

I’ve opened a support ticket at https://support.docusign.com/

Yes that what I thought to, but for some reason it doesn’t like FM WebDirect.

Thanks

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Joseph Patterson

R

rob.koehler

Docusign Employee

The normal support site may work. I’m not sure the contract relationship you have with us, so I linked the developer site support that has more options and may get you to a technical resource more quickly FYI.

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