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Newcomer
Apr 13, 2026 2:10 PM UTC
Solved

DOCUSIGN API AND REMINDERS (API Y RECORDATORIOS)

  • Is it possible to set reminders and different reminder frequencies for each user? In other words, so that all the envelopes sent by a user have different reminders and frequencies.

  • ¿Es posible establecer recordatorios y frecuencias de recordatorios diferenciadas por usuario? Es decir, para que todos los sobres que envíe un usuario tengan unos recordatorios y frecuencia diferenciados.

  • Would it be possible to include in the API the option to choose the reminder frequency for each envelope?

  • ¿sería posible incluir en la API la posibilidad de elegir la frecuencia de recordatorios por sobre?

  • Is it possible to include in the API the ability to send copies without requiring a signature? In other words, in Docusign we can decide whether the person receives only a copy or, conversely, must sign—would this be possible in the API?

  • ¿Es posible incluir en la API el envío de copias sin necesidad de que firme? Es decir, en Docusign podemos decidir si la persona sólo recibe una copia o si, por el contrario, tiene que firmar, ¿sería posible esto en la API?
JohnSantos
Guru
Apr 13, 2026 3:04 PM UTC

​@AntonioLegal 

  1. Reminder/expiration behavior is primarily controlled at the account level and at the envelope level. Not at the User Level.
  2. Yes. You can set reminder rules per envelope in the notification object when creating the envelope using the API.
  3. Yes. Use a carbon copy recipient in the API. 

 

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

2 replies

JohnSantos
Guru
Guru
Apr 13, 2026 3:04 PM UTC

​@AntonioLegal 

  1. Reminder/expiration behavior is primarily controlled at the account level and at the envelope level. Not at the User Level.
  2. Yes. You can set reminder rules per envelope in the notification object when creating the envelope using the API.
  3. Yes. Use a carbon copy recipient in the API. 

 

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Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Docusign Employee
Apr 14, 2026 6:03 PM UTC

As John replied, you can set reminders at the envelope level via the API, as described at https://www.docusign.com/blog/developers/default-api-reminder-and-expiration-settings.

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