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how to change colour of 'manage' field?

  • 15 April 2024
  • 2 replies
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By mistake I changed the color of some fields in my DocuSign account and now I can’t read these fields anymore because its black on dark blue. But I can’t find the option anymore to change it back.

For example if I click on ‘Manage’ the field ‘start now’ is in these colours. Or also if I am creating an envelope the ‘next’-button is unreadable. The same is happening also on the page before you send of an envelope with the ‘send’ button. 

Please help me on how to fix this problem. 

Thank you! 

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Best answer by Jason.Wiswell 15 April 2024, 16:11

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Hi!  This is controlled by your Sending Brand in the Settings area.  You can easily Revert to Default for the Sending brand to use the standard Docusign colors.  Here’s an article with the exact steps to resolve:  

https://support.docusign.com/s/document-item?language=en_US&bundleId=pik1583277475390&topicId=hek1583277342739.html&_LANG=enus

I hope this helps guide you so you can send successfully again!

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Perfect, that solved the issue. Thank you very much!

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