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mshealy
Established Contributor
Established Contributor
Mar 3, 2025 7:40 PM UTC
Solved

Within CLM .docx files redline fine but pdf's don't

Has anyone else had issues with PDF redlining?

Docusign Employee
Mar 4, 2025 4:56 PM UTC

Hi ​@mshealy,

if you are talking about the CLM Document Compare feature, only word documents are able to be compared at this time to see differences/redlines between them. You can see more information about this feature  here:

https://support.docusign.com/s/document-item?language=en_US&bundleId=fsk1642969066834&topicId=iiw1576610041006.html&_LANG=enus

 

Hope this helps!

Kelly

Kelly Gatling | Principal Product Trainer | Docusign University

2 replies

Docusign Employee
Mar 4, 2025 4:56 PM UTC

Hi ​@mshealy,

if you are talking about the CLM Document Compare feature, only word documents are able to be compared at this time to see differences/redlines between them. You can see more information about this feature  here:

https://support.docusign.com/s/document-item?language=en_US&bundleId=fsk1642969066834&topicId=iiw1576610041006.html&_LANG=enus

 

Hope this helps!

Kelly

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Kelly Gatling | Principal Product Trainer | Docusign University
mshealy
Established Contributor
mshealyEstablished ContributorAuthor
Established Contributor
Mar 4, 2025 6:34 PM UTC

Thanks for that info.  Also redlining.  PDF doesn’t seem to work with redlining.

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Denise