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Legacy User
Nov 13, 2020 9:19 PM UTC
Solved

How do I reconcile spacing issues on a document created by adding text in the rich text box on the DocGen form?

I have added Rich Text box to several docgen forms. The rich text merge tag is the first "sentence" in the paragraph in the templates. When a user utilized the rich text box in the form, even without using html, the spacing is thrown off in the the remainder of the paragraph.. How do I eliminate the spacing issues created by using rich text format in docgen form.

Docusign Employee
Mar 5, 2021 4:34 PM UTC

Hello,

The Rich Text coming from DocGen comes with its own formatting.

you can include the tag into a formatted table, made by 1 cell or you can convert the RichText Select tag to a Content Select tag.

Hope this helps

2 replies

Docusign Employee
Mar 5, 2021 4:34 PM UTC

Hello,

The Rich Text coming from DocGen comes with its own formatting.

you can include the tag into a formatted table, made by 1 cell or you can convert the RichText Select tag to a Content Select tag.

Hope this helps

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Justin Jiang
Established Contributor
Established Contributor
Apr 25, 2024 5:05 PM UTC

Nice to know!

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