External Review Task Deadline CLM

Question

Is there a way to toggle deadline in external review task for the external party? Currently i just see reminders. It is the waiting on external review step.This is CLM

Shubham Patel · Accepted Answer

Hey Justin,Once the document is out for external review and your wait for review step is kicked off, you don’t have an option to alter the due date for that review link. This is because the step generated a universal accessible link which needs definite active period.Suggestion: Capture the details of the reviewer and all of the email contents and create a loop after the wait for review step. This loop is connected to the wait step using “Expired” link and in the loop, use review and send for external review step which will use the details captured earlier. Still the user needs to click on send button for the new task but eliminates manual entries.

Pawan Gangwani · Answer

Hello @Justin JiangI wanted to ask which step you are using in workflow. if you are using the “review and send for external review” then you can set the due date and the expiration date for the task.and if the documentis with the external party and you want to notify them again and send them again for external review.Thanks! LMK if you need further assistance.

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.