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At GITEX 2025, Docusign, the global leader in Intelligent Agreement Management, and 4i apps solutions, an Oracle Partner for eighteen years, announced the launch of Oracle CX Orchestrator, a custom-built extension app designed to revolutionize agreement workflow automation.
This announcement marks a strategic collaboration between Docusign and 4i apps solutions, reinforcing their joint vision: driving intelligent, end-to-end automation that replaces manual business processes with smart, scalable workflows.
Setting the standard for the next generation of business workflows
As organizations look to streamline operations, Oracle CX Orchestrator emerges as a catalyst for digital maturity. The app integrates Docusign's Intelligent Agreement Management (IAM) capabilities with Oracle Fusion CX via Oracle Integration Cloud (OIC), creating an automated pipeline for critical processes such as:
- Lead capture and qualification
- Customer onboarding
- Document approvals and digital signatures
- Downstream system actions triggered automatically
This integration doesn't just automate, it redefines how data, decisions, and digital agreements flow across business ecosystems. By eliminating silos and manual intervention, Oracle CX Orchestrator delivers faster cycle times, better compliance support, and consistent user experiences across touchpoints.
With Oracle CX Orchestrator, Docusign and 4i apps solutions are setting a new standard for enterprise automation: packaged, intelligent, and ready to deploy at scale. This next-gen integration framework offers:
- Rapid implementation through pre-built connectors and logic
- Enterprise-grade security
- Flexibility to adapt to unique industry workflows
- The ability to scale across regions and business units
“In this pivotal moment for the Middle East's digital and AI growth, Docusign's 20-year history provides the trusted, compliant foundation businesses require.” said Dhunji Bilimoria, Vice President, Partners and Ecosystem EMEA, at Docusign. “Our focus is on high-value, customer first, complex solution building with partners like 4i apps solutions, to drive intelligent agreement automation that integrates seamlessly with backbone systems like Oracle.”
“Our partnership goes beyond integration, it's about shaping how modern businesses think about automation in an increasingly AI-driven world," said Ravisankar Palanivel, Regional Head MEA at 4i apps solutions. “For enterprises ready to move from fragmented systems to unified, intelligent workflows, Oracle CX Orchestrator represents not just a tool, but a transformation strategy.”
About Docusign
Docusign brings agreements to life. Over 1.7 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and CLM. Learn more at www.docusign.com.
About 4i apps solutions
4i apps solutions, an Oracle Partner, excels in Cloud Consulting and Digital Transformation. Since 2008, we’ve offered Oracle services including EBS, SaaS, PaaS, and IaaS, alongside expertise in ERP, AI, Data Analytics and Mobile Applications. Operating in 13 countries, we help enterprises optimize performance and drive growth with cutting-edge technology.