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How do i change/update the automatic mailed link to our website, that we send to our customers when the documents have been completed?

  • 14 August 2023
  • 2 replies
  • 19 views

Userlevel 4
Badge +6

When we set up Docusign, we were shown somewhere in setting to place a link which sent our Docusign users a page to our website when the select finish signing. I would like to update this but don't know where to find it in settings.

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Best answer by Community Expert 14 August 2023, 16:04

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2 replies

Userlevel 1
Badge +12

Hello,

Thank you for reaching out here in the DocuSign Community.

I apologize for the inconvenience, I understand that you want to change the link to your website after the recipient finishes their envelope.

If you are referring to the destination URL that users see when they finish signingyou will need to be an account Administrator to make the changes, you will need to edit your current DocuSign Branding in the account settings.

  1. In DocuSign eSignature Admin, select Brands.
  2. Locate the signing brand you want to configure, and select the action menu and select Edit.
  3. In the Advanced Configuration section, select Destination URLs.

More information at https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=erp1583277407535.html&_LANG=enus.

Note: Some advanced features and options are supported only in specific DocuSign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan.

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Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

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Userlevel 3

Thank you.

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