05-17-2011 10:43 AM
DocuSign is able to offer the annual plans at a discount because of the yearly commitment made when signing up for them, as opposed to the more pricey monthly plans. For this reason we are not able to pro rate unused portions of annual fees, unless you are joining a corporate group account.
01-04-2012 02:22 PM
Hello Online Credit Attorney,
I would like to cancel my membership as of 4 January 2012.
I signed up to them Online Credit Attorney on Saturday, 31 Dec 2011 and when I tried to cancel on 4 Jan 2012 they said that I had went past my cancellation date of three days. Well, if you count the entire weekend of Saturday 31 Dec 2011 and up to 1 Jan 2012, you would think that they would honor my 3 days from the point of 2 Jan 2012? What do you think?
Dr. Sylvester Caraway Jr.
336 809 1678
336 676 4788
02-13-2013 09:23 AM
How in the world do i cancel my trail account? I emailed and get no response from docusign. I called get put on hold for an hour with no answer just annoying jazz music. I leave a message after pressing 1 nobody calls back. I get a hold of someone they transfer me to hold again. It really should be an option in my profile to cancel. Last year you did the same thing and and billed me for 3 months. I hear from friends its the same if you need assistance good luck getting help. I guess I will have to cancel the credit card I signed up with so you people can't bill me.