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Super DocuSign User
LexieAndrews
Posts: 28
Registered: ‎12-07-2010
0

PHP - Invalid Signature Credentials exceptions

I am receiving a SoapFault exception - Invalid Signature Credentials in Envelope.php. This only occurs when I try to use Docusign_Envelope::RequestRecipientToken($params).

I figured it was something I was doing wrong in my implementation of the API, but I put our email and password into one of the samples in the SDK and received the same exception.

Could this be an account privileges issue?
Moderator
krisatdocusign
Posts: 125
Registered: ‎12-07-2010
0

Re: PHP - Invalid Signature Credentials exceptions

We have granted additional permissions on the account. Please let me know if you continue having issues.

Super DocuSign User
LexieAndrews
Posts: 28
Registered: ‎12-07-2010
0

Re: PHP - Invalid Signature Credentials exceptions

I appreciate it. It seems to be working now!

Casual DocuSign User
drwho17
Posts: 4
Registered: ‎12-28-2010
0

Re: PHP - Invalid Signature Credentials exceptions

I'm having this issue as well utilizing PHP as I migrated to the production account. My Demo account worked fine, now I'm getting the exact same error as this user. Can you modify my account in the same manner, and maybe explain a bit further what permission is necessary to avoid the error into the future, for other users.

DocuSign User
intbt
Posts: 7
Registered: ‎03-15-2011
0

Re: PHP - Invalid Signature Credentials exceptions

My user access disappeared overnight.

 

I was running my test PHP yesterday and it was working, I tried this morning and I received a foreach error in the api.php code???

 

I ran a var_dump on api.php and found the error message to be:

 

["errorMessage"]=> string(74) "The User is not a member of the specified Account (Check your credentials)"

 

Credentials.php has not been touched, How did I lose my membership overnight???

 

intbt


Moderator
craigatdocusign
Posts: 72
Registered: ‎01-05-2011
0

Re: PHP - Invalid Signature Credentials exceptions

Please send me a private message including your integrators key and account id. I'll check the demo site to see if there's a problem with your user access.

Casual DocuSign User
prokhorenko
Posts: 2
Registered: ‎07-21-2011
0

Re: PHP - Invalid Signature Credentials exceptions

I have similar problem.

 

Can you help please?

[Credentials]
APIUserEmail = "4be27c2a-1fda-47af-beaa-1371383797b2"
Password = "..."
IntegratorsKey = "NAXX-6905d586-86eb-48ee-82b6-7d0278a1fb76"
APIAccountID = "ec71ce90-bee9-4157-9a42-f8237778c968"
APIHost = "https://demo.docusign.net"

 

This is the info I am trying to use with LoanCO PHP app.

 

I keep getting

 

SoapFault exception: [soap:Client] Invalid Signature Credentials in /home/white/www/DocuSign-eSignature-SDK/PHP/LoanCo/api/APIService.php:1819 Stack trace: #0 /home/white/www/DocuSign-eSignature-SDK/PHP/LoanCo/api/APIService.php(1819): SoapClient->__soapCall('RequestRecipien...', Array, Array) #1 /home/white/www/DocuSign-eSignature-SDK/PHP/LoanCo/formhandler.php(141): APIService->RequestRecipientToken(Object(__PHP_Incomplete_Class)) #2 {main}

 

And I see envelopes out for signature in my dashboard.

 

Moderator
nicholasareed
Posts: 255
Registered: ‎05-19-2011
0

Re: PHP - Invalid Signature Credentials exceptions

Are you using the default LoanCo sample with only the credentials changed?

 

When using RequestRecipientToken you'll need to include the Recipient information as well. Check out https://demo.docusign.net/api/3.0/api.asmx?op=RequestRecipientToken to see a sample request and the required parameters. 

Casual DocuSign User
prokhorenko
Posts: 2
Registered: ‎07-21-2011
0

Re: PHP - Invalid Signature Credentials exceptions

Yes, I am using the default one, just changed the credentials.

Moderator
nicholasareed
Posts: 255
Registered: ‎05-19-2011
0

Re: PHP - Invalid Signature Credentials exceptions

Can you check that all the config options work; run the configcheck.php file.