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Casual DocuSign User
2Marshalls
Posts: 1
Registered: 01-21-2012
0

I'm getting the following error message when trying to send a document.....

Here's what the error message looks like....

 

Envelope Not Ready to Send

Your envelope is incomplete...
 

Some recipients have incomplete information: Signer edit

 

 

  •  when I typed in the names of the intended signers I couldnt get spaces added between first name, middle initial and last name. The software keeps pushing the entire name entry together. ex. JohnL.Doe  instead of John L. Doe ??????
Moderator
RussAtDocuSign
Posts: 30
Registered: 12-14-2010
0

Re: I'm getting the following error message when trying to send a document.....

An actual screen snapshot of the screen with the names and e-mail addresses of the recipients would be necessary to resolve this issue. It may be best, to maintain privacy and security, to send this in a separate e-mail to DocuSign support at:

 

service@docusign.com