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I made a mistake in purchasing. Originally, I purchased one account for three months, but I purchased three accounts for one month. May I ask how to refund and re-purchase? How long is the refund time?
Hello Everyone, I received a link through my email but when clicking on it to sign it in DocuSign this message displayed. I am using the same account on the email ( I only have one account on DocuSign) any thoughts on what should I do? Thanks!
How do I add the Knowledge Based Authentication to documents I’m sending out? I upgraded to Business Pro for more options, but it only gives me the option to send a verification code. I do not want to just send a code.Thanks!
A user has two documents which require a “drawn signature”. I have reviewed a couple set of instructions for this, but I’m not seeing the settings within our DocuSign that mirror those instructions. Do you know if I can require only a drawn signature?
Is the following possible with DocuSign CLM? A document is generated with merged values from a record in Salesforce. The document is then reviewed internally and sent externally for review and redlines. When the parties agree that the document is finalized, we’d like to update the original Salesforce record with the new values that are in the document’s merged fields. Is this possible? If so, I would very much appreciate a summary of how one would go about it. Thanks in advance!
Hello!I am working alongside a business unit that would like to start tracking where their WebForm Envelopes are originating. For example, we have WebForm 123 the URL link is then shared on a Website, used in a marketing campaign, or embedded in an internal application. When my unit receives the envelope, they aren’t sure which source that envelope originated.I’m attempting to find the best solution here that doesn’t have my team managing 5+ versions of the same WebForm, so I’m hoping someone else in the Community has encountered the same hurdle. 😀To note, we are attempting to use the prefill function but can only get it to work if the field is editable which puts our responses at risk of being incorrect. And of course, using an API for this is not supported internally at the moment.I’m open to any insight, suggestions or condolences! Thank you!
HelloI'm trying to integrate the signature process directly into my application.On the server side, I'm using the PHP SDK, and on the front, I'm using Docusign JS.I manage to create an envelope, retrieve the URL and initialize my HTML element (following this documentation: https://developers.docusign.com/docs/esign-rest-api/esign101/concepts/embedding/#docusign-js).The signature process works correctly.However, I'd like to add a verification of the signer's identity by sending him an SMS.So I added the "RecipientIdentityVerification" object in my PHP.Now I have an error in my console: Content-Security-Policy: The page parameters have prevented the loading of a resource at https://verify-d.docusign.net/App/Callback ("frame-src").I've tried modifying the content security policy by adding frame-src 'self' *.docusign.net but it doesn't change anything.However, when I open the URL returned by Docusign in a new tab of my browser, I'm redirected to https://verify-d.docusign.net/App/Callback t
I see a few other questions similar to this one: how is it possible for a PDF of a completed DocuSign to be completely missing fields that were required? The fields were in place, with the appropriate data, when the packet was signed by each party, but they’re missing from the “completed” file. I need a completed document with those fields - is it possible to “recover” that, or is the incorrect document downloadable from my Inbox the only version available?
How do i create a template on an iPad? I can’t drag and drop files.
Is it possible to delegate the document to multiple people for signature?As an example; This is a tripartite agreement.I will send the agreement to Henk. Henk knows which three parties have to sign and I don't.Can Henk then forward it to person A, B and C?
I am new here and trying to find out how I as an Administrator I can make sure that the 2 people who need to sign a timesheet (the N+1 and the N+1 of the N+1) each have a back-up who can sign when absent, and this without the 2 people being notified ?
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